Agent Controls

Agent Controls are the governance layer of the Helika Content Creation Engine (CCE).
They act as a combination of parental controls, safety filters, and strategic levers that determine exactly how your AI character behaves in the wild. Whether you want full hands-on approval or a “set it and forget it” autonomous posting model, Agent Controls give you the flexibility to match your studio’s comfort level, brand guidelines, and campaign needs.

This section covers:

Accessing Agent Controls
Posting & Reply Autonomy Modes
Engagement Audience Settings
Behavior Probability and Rate Limits
Tone & Content Governance
Media Generation Settings
Risk Management & Safety Systems
Practical Configuration Examples
Best Practices & Compliance
Troubleshooting Common Issues

Accessing Agent Controls

To access Agent Controls for a specific character:

Navigate to Content Engine in the Navigation Sidebar.
Select your target character from the Character Selector.
Locate the Agent Controls panel (usually positioned alongside Account Connection settings).
Click Configure Agent Controls to open the full control suite.

The panel is organized into logical sections so you can move from high-level autonomy settings to granular safety filters.

Posting & Reply Autonomy Modes

Helika supports three levels of autonomy for both posting and replying. You can configure these independently—for example, allowing fully autonomous replies while keeping posts in manual approval mode.

Autonomous Post Mode

Controls whether the agent can publish posts without human review.

Off – The AI can generate content drafts, but cannot publish. All posts must be manually reviewed and approved.
Approval Required (Semi-Auto) – The AI generates posts and queues them in Pending. You approve, edit, or reject them before they go live.
Full Autonomy – The AI can generate, schedule, and publish posts without human intervention.

Autonomous Reply Mode

Determines the level of automation for replying to audience interactions.

Off – No AI replies are generated.
Approval Required (Semi-Auto) – Replies appear in the pending queue for review.
Full Autonomy – The AI replies directly to allowed audience types in real time.

Pro Tip: Start with Semi-Auto for both posts and replies during the first 1–2 weeks of use. This provides a training period for the AI to align with your expectations.

Engagement Audience Settings

Specifies who the AI is allowed to engage with, both for posts and replies. You can configure separate settings for each.

Options:

Off – No engagement beyond posting.
In-Universe – The AI interacts only with other characters/accounts designated as part of the same fictional universe (e.g., studio-owned IP accounts).
Custom – Engagement limited to accounts listed in an Engagement Whitelist.
Everyone – Open engagement with the general public.

Behavior Probability and Rate Limits

These settings fine-tune how often your AI engages and can help throttle activity to avoid spam or platform rate limits.

Engagement Weight – Replies

A 0–100% slider controlling the probability that the AI will respond to an eligible mention or comment.

Example:

At 50%, the AI will only reply to roughly half of the detected engagement opportunities.

Reply Rate Limit

Caps the maximum number of replies within a given timeframe.

Units: replies/hour or replies/day.
Prevents over-engagement and helps avoid triggering platform anti-spam measures.

Tone & Content Governance

Tone Strictness

Controls how rigidly the AI adheres to the tone and personality traits set in the Character Sheet.

Low – Allows for more creative deviation from tone settings.
Medium – Balanced; maintains tone in most cases.
High – Strict enforcement; minimal deviation allowed.

Content Rating Mode

Sets maturity level for language and themes.

PG – Family-friendly content only.
PG-13 – Allows mild profanity and teen-rated themes.
Mature (M) – Allows adult language and themes, within platform and legal limits.

Media Generation Settings

Determines if the AI can include media in its generated content.

Media Generation Toggle – On/Off switch for allowing images, memes, or videos in posts.
Hashtag Control – On/Off switch to manage hashtag usage for brand alignment.
Emoji Control – On/Off switch to regulate emoji use in both posts and replies.

Risk Management & Safety Systems

Helika employs layered safety mechanisms to ensure your AI’s output is brand-safe, compliant, and aligned with your guidelines.

Content Risk Filter

Blocks posts containing flagged keywords or high-risk phrasing. You can:

Use a default list provided by Helika.
Upload a custom keyword blacklist.

Red Flag Monitor

Monitors live posts for negative engagement signals (e.g., sudden spike in negative replies, reports).

On/Off Toggle – When active, can automatically pause posting or alert admins.

Regional Compliance

All generated content is screened for compliance with the legal and cultural guidelines of the configured region(s).

Practical Configuration Examples

Manual Review for Narrative Control

Post Mode: Approval Required
Reply Mode: Off
Tone Strictness: High
Engagement Audience: In-Universe
Media Generation: Off

Semi-Auto Community Engagement

Post Mode: Approval Required
Reply Mode: Approval Required
Engagement Weight: 70%
Reply Rate Limit: 10/day
Media Generation: On

Full Autonomy for Live Events

Post Mode: Full Autonomy
Reply Mode: Full Autonomy
Engagement Audience: Everyone
Tone Strictness: Medium
Content Risk Filter: On
Red Flag Monitor: On

Best Practices & Compliance

Audit Monthly: Review Agent Control settings regularly to ensure they still match your campaign goals and brand guidelines.
Scale Gradually: Increase autonomy only after the AI has a proven track record of on-brand performance.
Localize Settings: If operating across multiple languages or regions, adjust content filters for local sensibilities.
Log Changes: Maintain a change log for settings so you can correlate adjustments with performance shifts.

Troubleshooting Common Issues

AI is posting too frequently:
- Lower Engagement Weight and set stricter Reply Rate Limits.
Off-brand tone in posts:
- Increase Tone Strictness or review the Character Sheet for misaligned traits.
Content flagged by platforms:
- Update Content Risk Filter keyword list and enable Red Flag Monitor.
AI ignoring replies from fans:
- Expand Engagement Audience settings and check whitelist entries.